Surestay Plus Hotel By Best Western Syracuse Airport, North Syracuse
About the Hotel
SureStay Plus Hotel by Best Western Syracuse Airport is strategically located in North Syracuse, making it an ideal choice for travelers heading to the scenic Finger Lakes region. The hotel offers a range of amenities designed for comfort and convenience, including a complimentary breakfast that starts at 4:00 a.m. The onsite BW Airport Inn Restaurant serves American steakhouse cuisine for dinner in a relaxed atmosphere. Guests can also enjoy easy access to nearby attractions and various transportation options, enhancing their overall travel experience.
Location
Located in North Syracuse, the hotel is only a short drive from many local attractions, including the Museum of Science and Technology and various colleges and universities like Syracuse University. The property is conveniently situated near major transportation hubs, with a free airport shuttle service available within 0.5 miles. For shopping enthusiasts, Destiny USA, an upscale mall, is also nearby.
Rooms
The hotel features 95 air-conditioned rooms equipped with modern comforts. Each room includes free WiFi, flat-screen televisions with cable channels, and private bathrooms with complimentary toiletries and hair dryers. Room service is also available for guest convenience. For those needing refreshments, each room comes with a tea/coffee maker.
Eat & Drink
Onsite dining is provided by the BW Airport Inn Restaurant, which specializes in American steakhouse cuisine and opens for dinner at 5:00 p.m. Guests can gather at the bar/lounge for drinks or unwind after a long day. Additionally, a complimentary continental breakfast is served daily, catering to early risers.
Leisure & Business
The hotel features leisure amenities including a seasonal outdoor pool, perfect for relaxation during warmer months. Business travelers can utilize the 24-hour business center and meeting facilities, which include two meeting rooms and a conference center measuring 1,400 square feet. Free local calls and complimentary wireless Internet access further enhance the business amenities available.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking lot
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
Services
- Airport shuttle
- Laundry
Dining
- Continental breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Tea and coffee facilities
Media
- Television
Location
Reviews and Ratings
The hotel is conveniently located within walking distance of the terminal and offers a variety of clean amenities. The rooms are comfortable, but some maintenance issues were noticed. The dining options are decent, though with room for improvement.
My stay at the hotel was a mixed experience. The rooms were clean, spacious, and very comfortable, providing a sense of safety despite being on the ground floor facing the parking lot. However, they were fairly clean but too small for my liking. The service I received was pleasant and helpful overall, although some interactions were a bit lacking. The location was incredibly convenient for airport travelers, offering easy access to and from Syracuse Airport, but the lack of room upgrades was noticeable. The dining experience was a bit hit or miss, with some positives but also some areas needing improvement. The facilities were adequate but could use some enhancements.
I had a mixed experience at this hotel. The rooms were comfortable but having the TV on until 3:30 AM was a real nuisance. The location, being so close to the airport, was convenient, but the layout of the rooms down a series of winding corridors was a bit confusing.
I couldn't have asked for a better location at this hotel! It's literally within walking distance - just across the parking lot and adjacent to the airport terminal. The rooms were nice and clean, and the service was top-notch with very helpful and positive staff. However, it seems like the management is hesitant to upgrade due to the convenient location. The dining experience had a variety of food but lacked in being helpful and attentive. It was the perfect decision for my stay after a long flight, making it easy for a rest before another early morning flight from Syracuse.
My stay at the hotel was quite pleasant overall. The rooms, although a bit musty due to proximity to the airport, were clean and comfortable. The service, especially from the night staff, was amazing, but could use a bit of improvement in interpersonal skills. The location was perfect for my early flight from Syracuse airport, although it felt a bit outdated. The dining experience had its ups and downs, but overall decent. The facilities were satisfactory.
The hotel rooms are small but nice, and despite some disturbances, they appeared clean and smelled fresh. The front desk offered to address issues promptly. The location is convenient, especially for airport transfers, but could benefit from a remodel. Dining options were average, but the early breakfast service was appreciated.
The hotel is conveniently close to the Syracuse airport and within walking distance, making it extremely convenient for travelers. While the rooms were not the best, dated, and could use some remodeling, the staff was very helpful, informative, and had our key ready when we arrived. The hotel offers a great location for those needing easy access to the airport.
Upon arriving at the hotel, I found the rooms to be a bit outdated and in need of renovation, with a musty smell, but they were prepared on time and seemed secure, easing any concerns about safety. The service was friendly and efficient, though I did notice staff hanging around the parking lot. The location couldn't be more convenient, just a short walk across the parking lot to the airport, perfect for my early flight. The dining options had a good variety, especially for an early 3:30am departure, offering hot items and ready meals. Overall, the facilities were average, with a few maintenance issues, but nothing major.
The hotel had a functional but not attractive room that was comfortable. However, it could have been cleaner and had a weird smell. The service was a mix of being rude about limitations and very friendly and helpful. The location was extremely convenient for early flights but lacked upgrades. The dining experience was a mix of terrible and pleasant options. The facilities were average.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and suitable for mobility devices, but the noise from other guests was quite disruptive and the cleanliness could have been better. The location was convenient for airport travel, however, the dining options were limited. Overall, a decent stay with some room for improvement.